Privacy Policy
Last Updated: January 2025
Note: Privacy practices are integrated into the Terms of Service (Section 9). This document provides additional details about our privacy practices.
Overview
Better Bureau, the provider of ClipCraft, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
Information You Provide
- Account Information: Email address, display name, and optional profile photo
- User Content: Videos, images, and other media files you work with in the app
- Support Communications: Information you provide when contacting our support
Information Collected Automatically
- Usage Data: Features used, interactions with the app, and app performance metrics
- Device Information: Device model, operating system version, app version
- Diagnostic Data: Crash reports and error logs to improve app stability
How We Use Your Information
We use collected information to:
- Provide and maintain the video editing services
- Process your editing requests
- Improve app performance and user experience
- Provide customer support
- Send important service updates
- Ensure security and prevent fraud
Data Processing
Local Processing
Most processing happens directly on your device:
- Video and image editing operations
- Automated analysis and tagging
- Content organization
This means your content stays on your device unless you explicitly share it.
Cloud Processing
Some features require temporary cloud processing:
- Certain automated editing features
- Service synchronization
- Account management
When cloud processing is used:
- Data is transmitted using encrypted connections
- Processing occurs in real-time
- We do not permanently store your personal videos or images
Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share information only in these circumstances:
- Service Providers: With trusted third parties who assist in app operations (under strict confidentiality agreements)
- Legal Requirements: When required by law or legal process
- Protection: To protect our rights, property, or safety, and that of our users
- Analytics: In aggregated, anonymized form for app improvement
Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit using industry-standard protocols
- Secure authentication systems
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Update: Correct inaccurate information through the app
- Delete: Request deletion of your account and associated data
- Export: Download your data in a portable format
- Restrict: Limit how your data is processed
To exercise these rights, use the in-app support feature or contact us at neznamov.anton@gmail.com
Data Retention
We retain your personal information only as long as necessary to provide our services:
- Account Data: Retained while your account is active
- Usage Analytics: Anonymized and aggregated
- Temporary Files: Deleted after processing
- Deleted Accounts: Data removed within 30 days
Third-Party Services
The App integrates with various third-party services for:
- Authentication and account management
- Payment processing
- Analytics and app performance monitoring
- Automated processing features
Each service provider has its own privacy policy. We encourage you to review them.
International Data Transfers
Your information may be transferred to and processed in various countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. The "Last Updated" date at the top shows when the policy was last revised.
Your privacy matters to us. If you have any concerns or questions about how we handle your data, please don't hesitate to contact us.
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