ClipCraft

How to Delete Your Account

You can delete your ClipCraft account and the data linked to it yourself in the app, or ask us by email.

In the App

1. Open ClipCraft and sign in
2. Open your Profile from the main screen
3. Scroll to the bottom and tap Delete account
4. Read what is deleted and tap Delete account again to confirm

Your account is deleted right away, the app clears its data on your phone and returns to the sign-in screen. If there is no internet connection or our server cannot be reached, nothing is deleted and you can try again.

By Email

1. Send an email to the address below with the subject line "Account Deletion Request"
2. Include the email address linked to your ClipCraft account
3. We will process your request within 48 hours

What Happens Next?

• Your profile, credits, credit history and sign-in account are deleted as soon as you confirm in the app or we process your email, and you are signed out on all devices
• Deleting in the app also clears the app's data on your phone (the clip index, saved transcripts, projects, recordings and caches). After an email request, uninstall the app or clear its data to remove them
• Purchase records (without your account ID), failed purchase reports, analytics and crash data, server logs and data already sent to OpenAI or Higgsfield are kept for the periods described in the Privacy Policy
• You can create a new account at any time

Before You Delete

• Keeping your videos: videos you saved stay in your phone gallery (Movies/ClipCraft) after deletion
• Your subscription: cancel it in Google Play, because deleting the account does not stop the charges
• Questions: email us, we are happy to help